Operations talent both Individual Contributors (IC) and Managers are vital to the growth of your startup. Establishing your unique brand identity helps you stand out to potential customers and drives demand. So when you’re growing fast, a mis-hire in these roles can flatten your company's trajectory toward the moon. Don’t let that happen with Yobs' Operations Interview Scorecard.
The Yobs Operations Scorecard are built around competencies predictive of success in Operations. Each kit includes a scorecard with (a) definitions of the competencies, (b) interview questions in the context of Operations and if relevant managing a team, and (c) signals to look for in a candidate’s interview answers.
Some competencies are more important than others when predicting performance, depending on the responsibilities of the job.
The Operations Individual Contributor (IC) Scorecard focuses on the competencies that matter the most.
Honest and sincere
Pays attention to details
Agree and support others
Volunteers for challenges
Handles stressful situations
The following job titles are especially relevant to the Operations Individual Contributor Scorecard.
The Operations Manager Scorecard focuses on the competencies that matter the most.
Forecasts financial impact of decisions
Hard working and orderly
Aligns goals with org
Pays attention to details
Consistently gets team to deliver
The following job titles are especially relevant to the Operations Manager Scorecard.
Scorecards include a balance of behaviorally- and scenario-based questions. On one hand, past behavior predicts future behavior and future performance. On the other hand, scenario-based questions are more flexible and future-facing to allow candidates to shoot their shot. Taken together, evidence supports a blend of multiple methods to optimize for predicting on-the-job success for Operations Individual Contributors.
